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Success Coaches

Students matter at Tri-County (TCTC)!  Success Coaches assist with orientations and offer individual appointments to help students make a smooth transition to college.

To help bridge the gap between where you are now and where you want to be, your Success Coach will: 

  • Provide connections to campus services and resources
  • Encourage self-responsibility for learning
  • Support your academic development

You can celebrate accomplishments and share obstacles with your Success Coach, who will help you build a foundation for success in college and life.

Meet the Success Coaches

Pendleton Campus Success Coaches

Hours and Contact Information

Hours and Locations

Pendleton Campus
Ruby Hicks Hall, First Floor
Monday – Thursday 8 am – 5 p.m.; Friday 8 am – 2 pm

Community Campuses
Monday – Thursday 8 am – 5 p.m.; Friday 8 am – 2 pm

Hours for all TCTC Campuses may vary between semesters and during holidays.


Appointment Options

  1. Online: Use the link to Starfish located in Blackboard and on the eTC Get Connected tab.  Select "Schedule" from the drop-down menu by your Success Coach’s name.  Select your meeting reason and your preferred time.
  2. Email: Send a message to your Success Coach and include convenient times that you can meet.
  3. In person: Stop by the front desk at the Anderson, Easley, or Oconee Campus.  On the Pendleton Campus, visit TC Central, located on the first floor of Ruby Hicks Hall, to schedule an appointment.

Contact Information

Pendleton Campus

Donald White, Senior Success Coach,, 864-646-1528
Rachel Campbell,, 864-646-1519
Katee Fletcher,, 864-646-1508
Mary Heyer,, 864-646-1610
August Johnson,, 864-646-2054
Robin McNeill,, 864-646-1523
Frances Richmond,, 864-646-1875

Community Campus Student Success Coordinators

Butch Merritt

Anderson Campus, Butch Merritt,, 864-260-6717

Carlos Howard

Easley Campus, Carlos Howard,, 864-220-8891

Heidi Reeves

Oconee Campus, Heidi Reeves,, 864-613-1920

How is a Success Coach different from an Academic Advisor?

You’re assigned a Success Coach upon acceptance to TCTC.  Once your first semester of classes begins, you’re also assigned an Academic Advisor, who is a faculty member in your major.  The Success Coach and Academic Advisor are important resources for you.

Your Success Coach…

  • Answers your questions about TCTC
  • Helps you create an educational plan based on your career interests
  • Assists with first semester class registration based on your placement levels and goals
  • Helps you navigate events that may affect your academic experience
  • Offers Success Checkpoint meetings to discuss your current classes and shares information about campus resources
  • Provides support as needed throughout your entire time at TCTC

Your Academic Advisor…

  • Meets with you during the advising period for the upcoming semester
  • Helps with updates to your educational plan
  • Serves as a mentor as you work toward your goals
  • Provides information on requirements for your major, class selection for the next semester, course substitutions, and degree completion
  • Assists with your next steps, such as transferring or job placement