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COVID-19 Update 03/20/20


Dear Tri-County Students,

As we transition to online learning on March 25, we recognize that there will be additional support resources you may need to access during these unprecedented times.  While face-to-face services are not possible until the College opens, academic and student support staff remain available to assist you electronically.

*  For the most efficient routing of your question or request, please use the emails and phone numbers below. 

*  Each office is committed to responding to voicemails and emails within 1 business day.

*  Some offices may be able to use video conferencing services to connect with you in addition to phone and email.

*  As staff work remotely, note that return calls may be from private numbers or numbers not easily identifiable as a Tri-County phone number.

Below are the ways you can get support for online learning:

*  Begin with your instructor: Please connect with your instructor first for course-specific questions about your class.

*  Technology or eTC account questions:  Contact the IT Service Desk. The contact information is noted in the chart below. Additional resources for transitioning to online learning can be found at

*  Learning Commons: Tutors and librarians are available for help with online learning questions and providing academic support. The contact information is noted in the chart below.

Answers to many frequently answered questions (FAQs) as well as the most recent information related to Tri-County’s response to the coronavirus can be found at

Our attention is focused on transitioning to online learning, so registration for summer and fall will be delayed. Additional communication will be provided soon. As a reminder, you must meet with your assigned academic advisor in order to be able to register. If you have not yet been advised, contact your academic advisor for instructions on how to best connect with them remotely.

Above all, know that Tri-County faculty and staff are here to support you through this transition. Please contact us with any questions you may have or support you may need.


Linda Jameison
Vice President, Student Support and Engagement




As you know, the Governor ordered all technical colleges to close through March 31 and for all employees to work from home. The Governor also granted me the authority to permit employees to come to campus to prepare teaching online.

Yesterday, I announced on-site training opportunities for faculty who choose to attend. At this time, the on-site trainings are still on schedule.

For faculty that already registered, your scheduled time is secured and you may still attend. If you are considering registering for an on-site training on Monday or Tuesday, the on-site trainings are still available.

In accordance with the Centers for Disease Control and Prevention’s guidance on gatherings, we have limited spaces to no more than eight (8) registrants per session. The situation continues to evolve rapidly, and we will notify you by email of any if there are changes.

Faculty are the lifeblood of our teaching mission, and I cannot thank you enough for your resilience in the face of unprecedented challenges as we work together to serve our students.

In your service,

Galen DeHay